China’s top market regulator calls for protection of consumer rights after Tesla‘s customers stage a protest at Shanghai auto show
特斯拉客户在上海车展上维权后，中国国家市场监管总局要求依法维护消费者权益
China’s top market regulator on Wednesday urged local regulators to handle complaints from Tesla owners in a law-abiding manner after the US electric carmaker was put on the spot for a cascade of malfunction incidents. Recent attempts by owners of Tesla cars to defend their consumer rights at the Auto Shanghai 2021 caught the attention of the State Administration for Market Regulation (SAMR) which announced in a late-night statement that it has instructed local market regulators in Central China’s Henan Province and Shanghai to resolutely safeguard consumers’ legitimate rights.
4月19日，在上海车展开幕首日，身穿“刹车失灵”字样T恤女车主站上特斯拉车顶维权，该事件引发广泛社会关注。
中国国家市场监督管理总局网站4月21日发布通报：近日，上海车展上特斯拉车主维权引发广泛关注，市场监管总局高度重视，已责成河南省、上海市等地市场监督管理部门依法维护消费者合法权益。同时，强调企业要切实履行质量安全主体责任，为消费者提供优质安全的产品和服务。
