Starbucks China responded on Saturday afternoon after a consumer complained that a live cockroach was found in her Starbucks coffee, with the chain claiming that no infestation was found after multiple inspections.
星巴克中国在周六下午做出回应，此前一位消费者投诉在她的星巴克咖啡中发现了一只活蟑螂，连锁店声称经过多次检查后没有发现蟑螂。
The company said it immediately checked the surveillance video of the related store after it learned of the complaint, and said that store staff made the drink in accordance with standard operating procedures and used disposable sealing and leakproof packaging specially designed for takeout, according to a statement posted by the company on Weibo.
根据该公司在微博上发布的一份声明，该公司表示，在得知投诉后立即查看了相关店铺的监控录像，并表示该店员工按照标准操作程序制作了该饮料，并使用了专门为外卖设计的一次性密封和防泄漏包装。
